Ticket Office

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WhitePeleRich
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Ticket Office

Post by WhitePeleRich » 03 Mar 2010, 16:23

I'm sorry but Margaret is probably the WORST ticket officer in history. :evil:

Went to buy Watford ticket she handed me a forest ticket.

"No Watford please, I already have my forest ticket."

"Do you want one for your mate as well?"

"Yes, but he's paying seperately"

"DOES HE WANT ONE OR NOT!?"

"Yes but not with mine"

(i get card out of wallet)

"Hurry Up! I have a lot to do today!....sign that!"


Terrible customer service and an embarassment to the club.
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Poshtom
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Joined: 09 Jun 2009, 14:23

Re: Ticket Office

Post by Poshtom » 04 Mar 2010, 13:44

Maybe she was just having a bad day? We all have em.

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ENGLposh
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Joined: 29 Aug 2009, 20:20
Location: Orton

Re: Ticket Office

Post by ENGLposh » 09 Mar 2010, 18:20

Poshtom wrote:Maybe she was just having a bad day? We all have em.
From that description it was a disgrace, id never talk to a customer like that even on a really bad day.
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Chris
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Location: Peterborough
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Re: Ticket Office

Post by Chris » 10 Mar 2010, 12:20

WhitePeleRich wrote:I'm sorry but Margaret is probably the WORST ticket officer in history. :evil:

Went to buy Watford ticket she handed me a forest ticket.

"No Watford please, I already have my forest ticket."

"Do you want one for your mate as well?"

"Yes, but he's paying seperately"

"DOES HE WANT ONE OR NOT!?"

"Yes but not with mine"

(i get card out of wallet)

"Hurry Up! I have a lot to do today!....sign that!"


Terrible customer service and an embarassment to the club.

I apologise on Margaret's behalf. The matter has been dealt with internally.
Chris Brewer
Head of Media & Ticketing
theposh.com

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